Ongom Alex
@ongomalexo
@hitbtc what a fuck is this?, is this real?, if No, how did they obtain my email?.
3 days ago
@ongomalexo This is a scam attempt. Do not trust this message! It contains a link to a malicious software. Please see this article: support.hitbtc.com
Ananda Yodie
@Ananda_Yodie
@hitbtc My account has a problem not being able to make a withdrawal and cannot transfer from the main account to trading account, I have sent a support ticket 4 days ago and there is also no reply with the ticket number: 399465 .. please help sir..
3 days ago
@Ananda_Yodie We are happy to tell you that our security team has processed your case and your account is again fully functional - we believe both us and other traders would be very glad to see your feedback on this.
Antonio Glovici
@TheCoinTurk
@hitbtc Why you Done this?
3 days ago
@TheCoinTurk We have been aware for some time that our users would like access to more granular lot sizes than are currently available in order to allow trading in a smaller size.
3 days ago
The final phase of the lot sizes update will take place today after 15 minutes. Details and pairs in our blog: blog.hitbtc.com
cryptonator
@matfav19
@hitbtc please open deposit and withdraw b2g bitcoiin...
3 days ago
@matfav19 Kindly note, that B2G withdrawals are currently available. Right after the maintenance is finished, you'll be able to deposit your B2G funds as well. Accept our apologies for this temporary inconvenience.
zganSec
@zganSec
@hitbtc and this is exact answer you are saying for more than a year ...
3 days ago
@zganSec We are aware that ICX is awaited by many, this issue is one of our top priorities. Please wait for the upcoming updates, we appreciate your patience and hope for your understanding.
ProstoMaykl
@prosto_maykl
@hitbtc Okay. When will I receive my btt tokens?
3 days ago
@prosto_maykl We'll distribute BTT shortly, according to the conditions stated in our blog article. We are working on BTT software integration and will post our progress here on the channel. Stay tuned!
Ananda Yodie
@Ananda_Yodie
@hitbtc Please help me, why you lock my account ? i request ticket Id #399465 and now over 48 hours not yet reply ..please 😢😢😢
3 days ago
@Ananda_Yodie Dear Ananda, as we see, our team is currently researching the issue - our response will find you soon. Thank you for your patience!
@hitbtc any reason I can not transfer btc from my main account to my trading account? All I get is “error”.....
3 days ago
@nilxBizzle Have you contacted our support team regarding this matter? support.hitbtc.com
PaulRevere27
@PRevere27
@hitbtc So the app is legit then?
3 days ago
@PRevere27 Here's the link to a legit app: play.google.com
Ananda Yodie
@Ananda_Yodie
3 days ago
@Ananda_Yodie You'll receive an update in your support ticket very soon. Please stay tuned.
PaulRevere27
@PRevere27
@hitbtc Was just looking at the play store and found this. I was skeptical when i saw no comments and no downloads
3 days ago
@PRevere27 Thank you for your attention! Luckily, things have changed since then: twitter.com
3 days ago
The final phase of the lot sizes update will take place today after 3 hours. Details and pairs in our blog: blog.hitbtc.com
Hadri1
@j0k5i
@hitbtc fee for withdraw SETHER is 282.88 ?!?!? I have less than the fee, it's totaly crazy...
3 days ago
@j0k5i Withdrawal fees are flat and set in a way to ensure fast transaction processing time. Yet we highly appreciate your feedback. Thank you.
JT_Crypto
@jt_crypto
@hitbtc I want to withdraw my ICX ...it has been a very long wait.
3 days ago
@jt_crypto We are aware that ICX is awaited by many, this issue is one of our top priorities. Please wait for the upcoming updates, we appreciate your patience and hope for your understanding.
Morne-Louis
@MorneLouis1
@hitbtc Dude airdrop happenend and distributed....where are our coins???
3 days ago
@MorneLouis1 We'll distribute BTT shortly, according to the conditions stated in our blog article. We are working on BTT software integration and will post our progress here on the channel. Stay tuned!
Crypto-Guy On The Couch
@lokyomata
@hitbtc @jase_jase1987 @Crypto_King888 HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA what a crock of shit. Yeah traders wanted another decimal? You actually expect anyone to believe that? "SHITBTC" continues to live up to its name....
3 days ago
@lokyomata @jase_jase1987 @Crypto_King888 We're not expecting to have a control over your beliefs. We hope though that it's possible to see sense in these updates, even if you haven't experienced the need for them.
@hitbtc @EugeneRoyWood @HitBtc______ @hitbtc thanks for the link..... what about my issue?
3 days ago
@nilxBizzle @EugeneRoyWood @HitBtc______ Please contact us here: support.hitbtc.com Provide our team with the screenshots of what you see, we'll be happy to assist.
Thiago das Neves Fructuoso
@thifruck
@hitbtc and what about the other coins in the list ? I sow fpor exemple @DIMCOIN_ would be updated as well in the pairs.
3 days ago
@thifruck @DIMCOIN_ Yes, DIM markets will also be updated. Full list is available in the blog article, and it's really big! :)
Crypto Jay LIFE
@jase_jase1987
@hitbtc @lyfeofthecrypto @Crypto_King888 @LIFElabsHQ @anwarKang2 Will the article be published before you change the decimal place?
3 days ago
@jase_jase1987 @lyfeofthecrypto @Crypto_King888 @LIFElabsHQ @anwarKang2 Probably after. This topic is not connected with the decimal updates.
Amar Chhetri
@AmarChhetri
@hitbtc @lyfeofthecrypto @jase_jase1987 @Crypto_King888 @LIFElabsHQ @anwarKang2 But you are not able to see that people simply run away because of withdrawal fees(especially erc20 tokens) where it reaches up to $20. It's at least 1000 times more than the actual network cost. Check your trading volume for Erc20 tokens.
Genius Crypto Learning
@EugeneRoyWood
@HitBtc______ @nilxBizzle @hitbtc How the hell can a big company like this use a Gmail email address? I wonder if they now they could have technicalteam@hitbtc.com
3 days ago
BankingOnCrypto
@lyfeofthecrypto
@hitbtc @jase_jase1987 @Crypto_King888 @LIFElabsHQ @anwarKang2 So basically youre going to ignore the fact that Coinexchange charges 1 Life for withdrawal fee and you people charge 271,000 Life? 👍
3 days ago
@lyfeofthecrypto @jase_jase1987 @Crypto_King888 @LIFElabsHQ @anwarKang2 Right now we're going to note that fact, forward it to our finance team and thank you for bringing that to our attention. Thank you. Afterwards we probably will publish an article, which will explain the essence of withdrawal fees structure. We're still thinking.
BankingOnCrypto
@lyfeofthecrypto
@hitbtc @jase_jase1987 @Crypto_King888 @LIFElabsHQ @anwarKang2 Im talking about withdrawal fees. Youre selective in your reading too?
3 days ago
@lyfeofthecrypto @jase_jase1987 @Crypto_King888 @LIFElabsHQ @anwarKang2 And we have addressed your inquiry distinctly. Moreover, we have mentioned a crucial fact of lowest trading fees, which produces a pretty advantageous outcome.
🇪🇸🚀Peter&pan✈🇪🇸
@PeterYpan757
@Cointelligence @hitbtc I know why is it. When them exist scam, members team are hidden. You can see Binance CEO, Huobi CEO etc etc them don't care show it's face because it's exchange don't make bad praxis, isn't the same with Hitbtc.
3 days ago
@PeterYpan757 @Cointelligence We have celebrated our 5th birthday last year, which makes us one of the oldest exchanges out there. Have you experienced any issues while trading with us during this time?
BankingOnCrypto
@lyfeofthecrypto
@hitbtc @jase_jase1987 @Crypto_King888 Seems selective in your hearing. Im sure you received multiple requests from the community to lower withdraw fees of #LIFEtoken. I guess you didnt listen? @LIFElabsHQ @jase_jase1987 @anwarKang2
3 days ago
@lyfeofthecrypto @jase_jase1987 @Crypto_King888 @LIFElabsHQ @anwarKang2 We did, and we do what we can. We're constantly reviewing our fees, keeping them on the same level. Please note that our trading fees are among the lowest in the world. We hope it counts in overall trading experience.
ProstoMaykl
@prosto_maykl
@hitbtc Hello dear hitbtc team, why is your exchange not listed in here if you support the airdrop www.bittorrent.com
3 days ago
@prosto_maykl We're also mentioned in their Medium post, by the way: medium.com
Flash_Bot_χξϛ ⚡
@Crypto_Saturn
@hitbtc @Cointelligence Lower the fees.end back all the eth to the people that have sended from exchanges to hitbtc. Stop deposits immediate when reported adresses are depositing stolen funds to hitbtc. Update the exchange lay out now and then.Speed up withdrawl time. That would be a great start thanks
3 days ago
@Crypto_Saturn @Cointelligence We also have a dedicated email address to collect the feedback from our users, improve@hitbtc.com. Thank you for reaching out.
Flash_Bot_χξϛ ⚡
@Crypto_Saturn
@hitbtc @Cointelligence Lower the fees.end back all the eth to the people that have sended from exchanges to hitbtc. Stop deposits immediate when reported adresses are depositing stolen funds to hitbtc. Update the exchange lay out now and then.Speed up withdrawl time. That would be a great start thanks
3 days ago
@Crypto_Saturn @Cointelligence The best way to report a possible hack or a money laundering attempt is to contact the support team here: support.hitbtc.com Thank you for your feedback regarding the fees, @Crypto_Saturn - we'll make sure our finance team receives it.
@hitbtc @Cointelligence sorry to say, but i had CARDANO in wallet for weeks, i told support and NOTHING, i had to sell the coin, for ETH, so i could make a withdraw. so i lost money on fees, just because you have ADA withdraw offline for weeks.
3 days ago
@sccoinresearch @Cointelligence Technical maintenance is crucial to the security of the platform - sometimes it might take an extended period of time. It saddens us to hear that the ADA maintenance resulted in an inconvenience for you.
Cointelligence
@Cointelligence
@hitbtc We can start with your team score. The low score stems from the fact that your team members can’t be found anywhere. Why would you hide who your team members are?
3 days ago
@Cointelligence There's plenty of ways to reach out to the company, whether it's via the ticket or on social media - most of the companies do not disclose the personal data of their employees.
HitBTC
@hitbtc
@jase_jase1987 @Crypto_King888 We've been receiving multiple requests from our community to give people more granular lot sizes. It would allow people to trade in smaller sizes, opening the doors to trading for everyone. Also, it would allow more flexible trading strategies. And we listened.
3 days ago
@jase_jase1987 @Crypto_King888 So we started once we were totally ready to implement these updates, which really increase the load to our trading engine. It takes time to get ready to this. Exchange-wide adjustments started back in 2018 and literally hundreds of markets were updated. blog.hitbtc.com
@hitbtc I'm a lowyer. Please indicate the address of the exchange and the name of the CEO for making complaints and statements to the regulator.
3 days ago
@AndreySevsk Oh my, is there a high-yer that's going to reach out to us later on? Or are you practicing law? Either way, all of our contact information can be found on the platform: hitbtc.com You can also improve your spelling here: www.google.com
BankingOnCrypto
@lyfeofthecrypto
@hitbtc @Crypto_King888 You’ve been in business for years, correct? I find it funny, you take this action during the heart of a bear market but not during the core of a bull market. Again, if you were for the user this strategy wouldve been implemented years ago 👍
3 days ago
@lyfeofthecrypto @Crypto_King888 Note that we have implemented such updates on hundreds and hundreds of markets, which have different trends taking place at the moment. Some may find it unfortunate, some won't. But that's not for us to decide. And that just couldn't be avoided, don't you agree?
DigitalNote_Lvoer
@DigitalNote_LVE
@hitbtc what happened to MoneroOrginal (XMO)? will my XMO trun to MoneroClassic (XMC)? if yes, WHEN ?
3 days ago
@DigitalNote_LVE For more information on XMO please contact the support team here: support.hitbtc.com Could you please also specify, what led you to believe that XMO is being swapped to XMC? Is there any article, a social media post or any piece of news that states so? Thanks in advance.
Crypto Jay LIFE
@jase_jase1987
@hitbtc @Crypto_King888 WE DON'T WANT IT, people will dump under 1 sat, you know this, are you planning your get out?
3 days ago
@jase_jase1987 @Crypto_King888 If that's what people want, should we stand on their way and bother? Should we decide what they must be doing? Our mission is to give people powerful and flexible tools for implementing their strategies. The market itself decides what will happen next. Not us.
BankingOnCrypto
@lyfeofthecrypto
@hitbtc @Crypto_King888 The extra decimal is an attempt to kill projects through your exchange strategy in my opinion. Just say Hitbtc needs to make more money, and stop pretending like youre trying to HELP investors with their own trading strategy😐
3 days ago
@lyfeofthecrypto @Crypto_King888 More decimals = more possibilities for different trading strategies, so more freedom for our users. You think that this freedom might be of disadvantage to the project, right? But it couldn't be an excuse to take this freedom away. Could it?
Trader M
@_matioga_fx
@hitbtc over 10k $ are locked for more than 5 months!!!! Every document sent, no answer from the support. SEC should ban these guys
3 days ago
@_matioga_fx If you've reached out to the support team, you should've been provided with a support ticket number - would you be so kind as to share it? We need it in order to find your case and provide you with a follow-up. Thanks in advance.
Crypto_AquaMan_LIFE
@Crypto_King888
@hitbtc LIFEtoken should be at 1 sat at the very minimum, take off the extra decimal and stop suppressing the price. Do that immediately. Don’t delay for even 1 second. Or lose thousands of members that will never use your exchage again!!!!
3 days ago
@Crypto_King888 Please explain in detail what is wrong with that extra decimal. Your opinion matters.
Gorilla$LIFE
@gorillagary
@hitbtc Adding decimals to life token? Pfft. Your greed will get the best of you 😊 I'm done using your shit service, and so will the rest of the community when they wake up. Karma is a beautiful thing.
3 days ago
@gorillagary More decimals = more possibilities for implementing your trading strategy. Kindly elaborate on why you see this as the bad thing.
ProstoMaykl
@prosto_maykl
@hitbtc Hello dear hitbtc team, why is your exchange not listed in here if you support the airdrop www.bittorrent.com
3 days ago
@prosto_maykl Hello, thanks for this question, but please forward it to the BitTorrent team - we have no control over their website.
Trader M
@_matioga_fx
@hitbtc @hitbtc over 10k $ are locked for more than 5 months!!!! Every document sent, no answer from the support. SEC should ban these guys
3 days ago
@_matioga_fx Hello, could you share your ticket number so that we could see what's happening and sort this out?
Timothy Jenkins
@Timbolo84
@hitbtc @Cointelligence You may listen but you fail to act, which unfortunately will lead to the demise of what could have been a great exchange
3 days ago
@Timbolo84 We are sorry that you feel this way. If you are experiencing any particular issue with us, please share here. We would be glad to help.
JT_Crypto
@jt_crypto
@hitbtc what happen to@my my icx? I been waiting for support.
3 days ago
@jt_crypto Dear trader, ICX deposits and withdrawals are currently shut down - we are working together with the ICX team on the issue. Sorry for the temporary inconvenience. Please check System Health page for updates!
Natty Guy
@Natty_Guy
@hitbtc Thanks for the reply. How long can I expect the deposit to be pending then? It’s been 2 days now and still pending.
3 days ago
@Natty_Guy It depends on the speed of confirmation by miners. No worries, it shouldn't take too long.
ANTONIS STAVROU
@antonis_stavrou
@hitbtc Where are my btt. On other exchanges they already have them.
3 days ago
@antonis_stavrou We are working on software implementation and coins distribution. Updates on our progress will be posted here on the channel - stay tuned!
King Alex VN (The Bit Hunter)
@KingAlexVN
@hitbtc Where can I see my BTT amount from airdrop yesterday? And when are they available to trade on Hitbtc?
3 days ago
@KingAlexVN Thanks for the question! We'll distribute BTT shortly, according to the conditions stated in our blog article. We are working on BTT software integration and will post our progress here on the channel. Stay tuned!
ale galvao
@alegalvao4
@hitbtc Hi , i received one email for test and earn 0,5 btc , its true ?? HitBTC Desktop Application Hello user, You have been chosen as one of the 500 members to test our Desktop Application! You will now ask: What is the HitBTC Desktop Application? HitBTC created a Desktop ...
3 days ago
@alegalvao4 Hello! Thanks for staying cautious - this is NOT a legitimate activity. Our domain address for emails is @hitbtc.com, and only this one.
Jabier Razak
@JabierRazak
@hitbtc Looks like I will never use hitbtc again .
3 days ago
@JabierRazak We are sorry to hear that. Could you tell the reason why?
4 days ago
The final phase of the lot sizes update will take place February 12, between 12.00 UTC and 15.00 UTC. Lot sizes and price steps will be changed for DASH/USDT, ZEC/USDT, BTC/DAI, DOGE/BTC, DOGE/USDT. You will find all the details in our blog: blog.hitbtc.com
RyaCommunity
@RyaCommunity
Have you seen this video? It will explain about the p2p loans mechanism of $RYA @RyaCommunity #loans #Economic #makingmoneybetter youtu.be
4 days ago
@RyaCommunity Dear @RyaCommunity team, our Business Development department has tried to reach you, but we're yet to receive an answer. Please get in touch with them via relations@hitbtc.com email address or reply to one of their previous emails. Thanks in advance.
@hitbtc Why does it take too long to deposit your Deposit Btcp laid out over 1 day to pass. The process is still expected to be approved on the screen.
4 days ago
@mahirchayan Hello! This deposit is going to be available right after reaching the needed amount of confirmations in the blockchain. So, no worries - once this amount will be gathered, this deposit will become perfectly available for further operations.
D Divs
@DDivs3
@hitbtc Hey I check inbox of my hitbtc account nothing has changed
4 days ago
@DDivs3 We meant the inbox of your mailbox. The response from our Support Team is waiting for you there. No worries, we're sure our Support Team is working on this and they soon will report on their success.
Ananda Yodie
@Ananda_Yodie
@hitbtc Now you close withdrawal on my account. please fix my problem.
4 days ago
@Ananda_Yodie Our team will get back to you regarding the issue at the shortest notice. Thank you for your patience.
Shitcoin Rick
@crypto_ricked
@hitbtc Its just seems a bit archaic to not have a fee that is based on current network demand for the erc20 token + reasonable exchange fee 1-2%. Last time I traded dovu it was 10%, I complained, now its 20%... I'm never trading on your exchange again... period. Bad exchange!
4 days ago
@crypto_ricked That is a flat fee that doesn't depend on the amount you withdraw. However, thank you for your feedback. Noted that.
hodletkazan
@hodletkazan
@hitbtc Hey Support where is my $rentberry token. My account looks zero. The transfer history is also clean.
4 days ago
@hodletkazan Hi! Have you contacted our Support Team about the matter? We're sure they are able to help.
zganSec
@zganSec
@hitbtc @Cointelligence Icx offline for more than a year
4 days ago
@zganSec We're in the process of negotiation with the developers team. Hope this won't take any longer.
lukbtc
@lukbtc
@bitcoinprivate what about my #btcp on exchange @hitbtc ?
4 days ago
@lukbtc There’s no need to do anything. Coins in addresses that existed before the creation of BTCP will be made unspendable, but our wallets were created after that time, so they will all be safe.
Lil Sinky
@lilsinky13
@hitbtc When are you going to integrate the ETN / UNIT cryptocurrencies into your platform?
4 days ago
@lilsinky13 Electroneum is available for trading on HitBTC for quite some time now. If we were to announce any news regarding UNIT, we'll be sure to post it on social media and/or our blog. Thank you for reaching out.
Davpariscrypto75
@mobilefr75
@bitcoinprivate @hitbtc supported ?
4 days ago
@mobilefr75 @bitcoinprivate There’s no need to do anything. Coins in addresses that existed before the creation of BTCP will be made unspendable, but our wallets were created after that time, so they will all be safe.
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