@Poloniex @cosmos Cambiar a español Good evening, I need help to login to my poloniex account, I lost my device and I do not have how to authenticate 2FA. Please, thank you, my account email is firstname.lastname@example.org. Thank you
@extremepawel Thanks for reaching out. ATOM will be available for trading after the Cosmos network enables transferability and the network is considered secure. We'll be sure to let all customers know when it is! Stay tuned.
@Poloniex Why blocked a verified account 4 months there is no entrance ? Who owns the exchange ?
@aleksandrtulenk Thanks for reaching out! So we can best assist, please provide your ticket number so we can investigate your issue further. As soon as we have an update, we will follow up with you via that ticket
@Poloniex In How much time you approve accounts after accepting documents?
@Poloniex # 1120587 reported 2 months ago Hello poloniex; I pulled money from my bitcoin account from binance on 25.10.2018 and sent it to my poloniex deposit account but still no deposit is visible in my deposit account. Could you please help?
@abdulla37323663 Thanks for reaching out! We have responded to you via your ticket. If you could please follow up with us via your open case, we can investigate your deposit further.
@javven3 Thanks for reaching out! Currently only ICO participants can view their balance on Poloniex. Once the Cosmos network votes to enable transferability/tradeability, customers will be able to redeem their Atoms on Poloniex and start trading immediately.